Gathering and interpreting requirements into
actionable information based on the needs of cross-functional
teams.
Maintaining current and creating new Excel Sheets as
necessary.
Verifying and extracting data from databases or
systems.
Analyzing data and formatting into actionable,
insightful, information to be consumed company-wide.
Perform regular data integrity checks and quality
audits to ensure a high level of data integrity.
Creating and submitting reports as requested or
necessary.
Helping team members on new processes, data
definitions, or reports.
Troubleshoot data collection and reporting errors.
Skills Required:
Good written and verbal communication.
Good team player & strong analytical skills.
Advanced Microsoft Excel user.
Specialist in MS PowerPoint, Data Analytics.
Quick problem solving and inter personnel Skill.
Good knowledge of CRM, Tableau, Dialer, will be added
advantage.
MIS production support work experience (preferred)
Strong experience of Reporting Tools.
Strong attention to detail and excellent
organizational skills.
Ability to analyse CRM data, and other productivity
software.
No of Position: 4
DGM CSC SCHEME (MP LOCATION)
Role & Responsibility:
Leading the operations team under the supervision of
State Head(MP) responsible for Service Operations.
Achievement of Monthly, Quarterly and Yearly Targets
of MP State.
Verifying and extracting data from databases or
systems.
Sets up operational objectives on medium and long
term under the supervision of State Head for the operations
team resulting in strategic plans.
Conducts the general management of the state office.
Leading operations, safety and environment, technical
services.
Part of the operations team where day to day issues
are being discussed and where efforts needs to be anticipated
to ensure a smooth operation of the state.
Ensuring availability and easy accessibility of
knowledge concerning all operational activities.
Analyzing and assessing on basis of figures of all
organization departments, administration of financial results
of various processes and their effectiveness.
Liaison with all the stakeholders, Partners,
Government departments throughout the project, and
maintaining a constructive relationship with them in all
situations that have an impact on employees and/or their
working conditions.
Following up, stretching, and adjusting KPIs related
to performance of the state under the supervision of State
Head
Define and allocate resources for operational
requirements ensuring the organizational goals.
Prepare and develop organization for future
operations.
Develop organizational budget(For MP State).
Leadership & Management Behavioral
Competencies:
In collaboration with all team members, you promote
the core values of the company and encourage the team members
to follow the same.
Promoting teamwork among others by creating an
optimal working environment, positive/good working
atmosphere.
